Privacy policy
This Privacy Policy describes how AlloyWorks Australia (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
SECTION 1 – COLLECTION OF PERSONAL INFORMATION
When you make a purchase or attempt to make a purchase through our website, we collect personal information necessary to process your order, such as your name, billing address, shipping address, email address, phone number, and payment details.
When you browse our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This helps us improve website performance, security, and user experience.
Email marketing (if applicable):
With your consent, we may send you emails about AlloyWorks Australia, including new products, promotions, and updates. You can opt out at any time.
SECTION 2 – CONSENT
How do we obtain your consent?
By providing your personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return, you consent to the collection and use of your information for that purpose.
If we request your personal information for secondary purposes (such as marketing), we will either seek your express consent or provide you with a clear option to opt out.
Withdrawing consent
You may withdraw your consent at any time by contacting us at:
📧 cs-au@alloyworksplus.com
SECTION 3 – DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information where required or authorised by law, including under the Privacy Act 1988, or where you breach our Terms of Service.
SECTION 4 – DATA STORAGE & PAYMENT SECURITY
Your information is stored through AlloyWorks’ secure data storage systems and databases, protected by firewalls and industry-standard security measures.
Payments
If you use a direct payment gateway, your credit card information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only for as long as necessary to complete your purchase and is then securely deleted.
All payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council (including Visa, Mastercard, American Express, and Discover).
For more information, please review AlloyWorks’ Terms of Service and Privacy Policy on our global website.
SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers (such as payment processors and logistics partners) will only collect, use, and disclose your information to the extent required to perform services on our behalf.
Some third-party providers may be located outside Australia. By using our services, you acknowledge that your personal information may be transferred overseas and handled in accordance with the privacy laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
SECTION 6 – SECURITY OF PERSONAL INFORMATION
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Sensitive data such as payment information is encrypted using SSL technology and stored using AES encryption. While no method of online transmission is completely secure, we follow PCI-DSS requirements and generally accepted industry standards.
SECTION 7 – COOKIES
We use cookies to enhance your browsing experience and analyse website traffic. Cookies we may use include:
· _session_id – Session identifier
· _alloyworks_visit – Records visits for internal analytics
· _alloyworks_uniq – Counts visits by a single customer
· cart – Stores cart contents
· _secure_session_id – Secure session token
· storefront_digest – Access control for password-protected pages
You may disable cookies through your browser settings; however, some website features may not function correctly.
SECTION 8 – AGE OF CONSENT
By using this website, you confirm that you are at least 18 years of age, or that you are the legal guardian and consent to any minor under your care using this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any changes take effect immediately upon posting on the website.
If material changes are made, we will take reasonable steps to notify you using the contact details associated with your account.
ACCESS, CORRECTION & COMPLAINTS
You may request access to, correction of, or deletion of your personal information at any time. You may also lodge a privacy complaint by contacting us using the details below.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
CONTACT DETAILS
Company Name: Shanghai Tingyue Auto Parts Co., Ltd
Email: cs-au@alloyworksplus.com
Tel / WhatsApp: +1 (646) 533-0044
Address: Room 501, Building 5, No. 115, Lane 1276, Nanle Road,
Songjiang District, Shanghai, China